Returns & Exchanges

At Knickerbocker, we stand by the quality of our craftsmanship and want you to be completely satisfied with your purchase. We offer returns and exchanges on all unworn, unwashed items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, a pre-paid shipping label will be generated for you to download and print at home.

3

Package Your Items

Securely pack your items in their original packaging, ensuring all tags are attached and the return slip is included inside the box.

4

Drop Off and Track

Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing